Mine MosaicData deletion · Mine Mosaic
Request deletion without the app
Email sikorntean@gmail.com with the subject “Mine Mosaic Data Deletion”. Include your online player ID from Settings → Support and the display name you used. If you no longer have the app or ID, describe the information you want removed so we can assess the request. No password or store sign-in is required to contact us.
What is removed
After verifying ownership, we remove the anonymous Firebase identity and its display name/score entries from online rankings. If you use the app’s Delete Online Data control, the request runs for the current anonymous identity. Required purchase verification/grant records may remain for fraud prevention and legal obligations; they are private and are not used to recreate ranking entries. A minimal deletion marker prevents removed identities from uploading again.
Data stored on your device
A server-side deletion request does not erase your local progress, Energy, Gold Bar or inventory. If you want those removed too, use your device’s app-data controls or uninstall the app after resolving unfinished purchases. This may permanently remove local progress and consumable balances. Deletion is not a refund or a purchase restore.
After a request
We aim to respond within 30 days, subject to applicable law and any necessary ownership checks. We will explain any information that must be retained. For information held independently by Apple, Google Play or advertising providers, use their own privacy controls. See the Privacy Policy for provider links and data categories.