Mine MosaicPrivacy · Mine Mosaic
Who is responsible
Mine Mosaic is developed and operated by Sikorn Teerakidpisan. Contact sikorntean@gmail.com for support or privacy questions. This policy covers the Mine Mosaic iOS and Android apps and this support website.
Subscription verification
We also store the subscription product, platform, hashed entitlement identifier, store account-binding token, active status and verified expiry in a private entitlement record. This verifies current membership and prevents duplicated or unauthorized grants. Restore membership uses the store proof to associate an active subscription with your current anonymous player identity. It does not expose your store login, payment details or transaction proof to other players.
Data and why we use it
| Data | Purpose and storage |
|---|---|
| Progress, stars, best scores, Energy, Gold Bar, inventory, settings and purchase-delivery history | Stored on your device to run the game, resume progress and prevent repeated local delivery. |
| Anonymous Firebase player ID, chosen display name and completed stage best scores | Sent to Google Firebase for authentication and our Cloudflare backend for global rankings. Only the Top 10 entries are retained on each ranking. Your display name and scores are visible to other players when ranked. |
| Store transaction proof, product ID, transaction identifier and anonymous player ID | Sent to our Cloudflare purchase-verification service to validate Apple App Store or Google Play purchases and prevent duplicate grants. We retain a private verification/grant record; raw receipt proofs are not kept in that record. |
| Advertising/device identifiers, IP address (which can indicate approximate location), device information, ad interactions and diagnostics | Google AdMob and its advertising partners may collect or share these when you use optional rewarded ads, for advertising, measurement, security and fraud prevention, according to your consent and device choices. |
| Email and information you choose to send to support | Used to answer your request. Do not send passwords, payment-card numbers or full purchase receipts. |
Offline play and anonymous identity
You can play offline. Pending best scores stay on your device until a connection is available. Online services use an automatically created anonymous Firebase identity; there is no email/password registration. Progress and the Gold Bar balance are local and are not a cloud backup. Uninstalling the app or clearing its data may erase progress and access to that identity. A new installation does not automatically restore spent consumable items or synchronize another device.
Payments and rewarded ads
Apple or Google handles payment. Mine Mosaic does not receive your card or bank details. Gold Bar packs are consumable purchases. Recover Purchase checks unfinished deliveries; it does not restore spent Gold Bar.
Ads are optional and rewards are granted after the ad SDK confirms completion. Where required, Google’s consent form appears before requesting ads. Available consent choices can be reopened in Settings → Ad Privacy. On iOS, any access to the advertising identifier requires your App Tracking Transparency permission. You can change that permission in iOS Settings. Declining permission does not prevent ordinary gameplay.
Service providers and international processing
We use Google Firebase (Authentication and Hosting), Cloudflare (Workers and D1), Google AdMob, Apple App Store and Google Play. Our game backend runs on Cloudflare’s global network; providers may process information in other countries under their own safeguards and policies. Information is transmitted over encrypted connections. We do not sell your leaderboard data or support correspondence.
Provider information: Cloudflare Privacy Policy, Google Privacy Policy, Firebase Privacy and Security, Google advertising technologies and Apple Privacy Policy.
Retention and deletion
Local data remains until you remove it. Ranking entries remain while they qualify for the Top 10 or until removed following a deletion request. Purchase grant records are retained as necessary for payment verification, fraud prevention and legal obligations; they are not published. Support correspondence is retained only as needed to handle requests and related obligations. Providers have their own retention practices.
Use Data deletion to request removal of your anonymous identity and ranking entries. Deleting data does not refund a purchase. Required transaction records may be retained after removal, with access restricted to verification and compliance needs.
Your choices and rights
You may ask to access, correct or delete data, or object to or restrict processing where applicable law provides these rights. Write to the contact above and identify the game and your online player ID. We may ask for limited information to verify ownership before removing data. You may also contact your local data-protection authority. Change the display name and ad choices in Settings. Avoid putting your real name or private information in a public display name.
Children
Mine Mosaic is intended for a general audience and is not directed to children under 13 (or a higher age where local law requires it). We do not knowingly seek personal information from children. A parent or guardian who believes a child has provided information can contact us to request its removal. Parents should use the stores’ purchase controls for optional in-app purchases.
This website and policy updates
This static website does not use advertising cookies, analytics scripts or sign-in forms. Firebase Hosting may process normal request information, such as IP addresses, to deliver and secure the site. Email links open your email app; nothing is sent automatically. We will publish material changes to this policy here with an updated date.